LEGAL
Effective October 27, 2026 | APRC8 Travel & Concierge
1. About Our Communications
APRC8 Travel & Concierge (“APRC8,” “we,” “us,” or “our”) is operated by Aprc8 USA Inc., a corporation incorporated in Delaware, United States.
APRC8 provides personalized travel planning, flight and hotel reservations, private transportation, itinerary management, and concierge services.
We communicate with customers through telephone, email, SMS, and other supported electronic messaging channels to coordinate reservations, provide travel updates, respond to inquiries, and manage requested services.
This Communications Policy explains how customers receive service-related messages, how SMS consent is obtained, and how communication preferences can be managed.
2. Types of Messages We Send
APRC8 may communicate with customers regarding:
Flight and hotel booking confirmations
Travel itinerary updates and schedule changes
Airport transportation and chauffeur pickup information
Reservation confirmations and reminders
Concierge service requests and updates
Customer support inquiries and responses
Changes affecting previously requested travel arrangements
Our SMS Customer Care program is intended for transactional and service-related communications.
We do not send unsolicited promotional or marketing SMS messages through this program.
3. Customer Consent
Customers must expressly consent before being enrolled in APRC8’s SMS messaging program.
Consent is obtained verbally during telephone conversations with APRC8 representatives when customers arrange travel or request concierge services.
Before enrollment, customers are informed about the messaging program, the types of messages they may receive, message frequency, potential charges, and available opt-out and support methods.
Customers must provide an affirmative response agreeing to receive SMS messages.
Providing a mobile telephone number does not automatically constitute consent to receive SMS notifications.
Participation is voluntary.
SMS consent is not a condition of purchasing or receiving APRC8 services.
4. Verbal SMS Enrollment Process
APRC8 follows the enrollment procedure outlined below.
Step 1 — Customer Contact
A customer contacts APRC8 by telephone to arrange travel reservations, transportation services, or concierge assistance.
Step 2 — Verbal Consent Disclosure
Before enrolling the customer, an APRC8 representative reads the following standardized consent script:
APRC8 VERBAL CONSENT SCRIPT
“Can APRC8 text you booking confirmations, travel updates, and concierge details?
Message frequency varies, and message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
Our Privacy Policy is available at https://www.aprc8.com/privacy-policy and our Terms & Conditions are available at https://www.aprc8.com/terms.
Consent is optional and is not required to purchase services.
Do you agree to receive these text messages?”
Step 3 — Affirmative Customer Consent
The customer must explicitly agree to receive messages.
An acceptable affirmative response includes:
“Yes, I agree.”
Customers who decline consent are not enrolled in the SMS messaging program.
Step 4 — Consent Documentation
After receiving affirmative consent, the APRC8 representative records the following information in the customer’s booking or account records:
Customer mobile telephone number
Date and time consent was obtained
Consent method: Verbal
Name of the APRC8 representative
Confirmation of the customer’s affirmative agreement
SMS enrollment status
Consent records are maintained to document customer authorization and support communication preference management.
Step 5 — Enrollment Confirmation
After consent has been recorded, APRC8 sends an SMS confirmation before sending booking-related notifications.
ENROLLMENT CONFIRMATION MESSAGE
“APRC8: You are subscribed to travel and concierge SMS updates. Message frequency varies based on your bookings and requests. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe.”
After enrollment confirmation, APRC8 may send authorized travel and concierge service notifications.
5. SMS Message Frequency
Message frequency varies based on customer reservations, travel schedules, and active concierge requests.
Customers may receive multiple messages during periods of active travel or while arrangements are being coordinated.
There is no fixed number of messages per month.
6. Messaging Charges
Message and data rates may apply.
APRC8 does not charge a separate subscription fee to receive its customer-care SMS notifications.
Standard charges imposed by a customer’s mobile telephone provider may apply.
7. Unsubscribing From SMS Messages
Customers may unsubscribe from APRC8 SMS notifications at any time.
Reply STOP to any APRC8 SMS message to opt out.
After receiving an opt-out request, APRC8 may send one final confirmation message.
Customers will not receive further messages under the SMS program unless they subsequently provide new consent.
Customers who unsubscribe may continue to communicate with APRC8 through telephone, email, or other available service channels.
8. Customer Support
Customers may request assistance with travel arrangements, reservations, concierge services, or SMS enrollment.
Reply HELP to an APRC8 SMS message for assistance.
Customers may also contact us through:
Email: Support@aprc8.com
Website: https://www.aprc8.com
9. Privacy and Data Protection
APRC8 respects customer privacy and uses personal information to provide requested travel and concierge services.
APRC8 does not sell or share mobile telephone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are not shared with third parties for their independent marketing use.
Authorized messaging service providers may process information only as necessary to deliver APRC8 communications on our behalf, subject to applicable confidentiality and security obligations.
For additional details about how we collect, use, store, and protect personal information, please review our Privacy Policy.
Privacy Policy: https://www.aprc8.com/privacy-policy
10. Message Delivery
SMS delivery depends on wireless carrier networks, device compatibility, mobile connectivity, and other technical factors.
APRC8 cannot guarantee immediate or uninterrupted delivery of electronic communications.
Wireless carriers are not liable for delayed or undelivered messages.
Customers should not rely exclusively on SMS for urgent or emergency communications.
11. Changes to Communication Preferences
Customers may update their communication preferences by contacting APRC8.
SMS consent may be withdrawn at any time by replying STOP.
A customer who previously opted out must provide new consent before being re-enrolled in the SMS messaging program.
APRC8 will not automatically re-enroll customers based solely on a new booking or the submission of a telephone number.
12. Changes to This Policy
APRC8 may update this Communications Policy to reflect changes in its services, communication practices, or applicable requirements.
The latest version will be published at:
Material changes will be communicated where required by applicable law.
13. Legal Business Information
Legal Business Name: Aprc8 USA Inc.
Operating Brand: APRC8 Travel & Concierge
State of Incorporation: Delaware, United States
Business Model: Online travel and concierge services
Mailing Address:
350 Conejo Ridge Ave
Thousand Oaks, CA 91361
United States
Customer Support: Support@aprc8.com
Website: https://www.aprc8.com
Privacy Policy: https://www.aprc8.com/privacy-policy
Terms & Conditions: https://www.aprc8.com/terms
© 2026 Aprc8 USA Inc. All rights reserved.